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John May, M.B.A.

Chair of the Business Department; Executive-in-Residence
Email:
john.may@avemaria.edu
Phone:
(239) 280-1652
WhatsApp:
Office:
Henkels 2020

John May, M.B.A.

SUMMARY OF EXPERIENCE: Thirty years of progressively responsible managerial experience in abroad spectrum of areas. Demonstrated the ability to plan, organize, lead and control multiple activities and programs. Broad based managerial credentials and experience as President & CEO in both profit and nonprofit operations. A leader of senior management developing strategies, human relations policies, management action plans, and budgets.

BUSINESS EXPERIENCE:
12/1999 -7/1/2010 SEBASTICOOK VALLEY HOSPITAL Pittsfield, Me.

President & CEO of Sebasticook Valley Hospital responsible for leadership related to the clarification and promotion of SVH's mission, vision, values, and strategic priorities, provide leadership regarding physician/medical staff, ensure financial viability while continuing to improve quality and organization effectiveness.Serve as leader of the administrative team, support ongoing Board development, and serve as primary representative of SVH within the local community.

MAJOR ACCOMPLISHMENTS:

-Opened a new $1.9 million Outpatient and Women's Health Center offering a full range of specialty services including mammography, bone densitometry, lymphedema therapy, ultrasound and a planned expansion into prosthetics. Raised over $600,000 to fund at least one-third of the project

-Developed dashboard indicator tools that illustrate financial, operational, quality and customer service indicators that can be benchmarked against state and national data. Resulting in clear decisions that have positioned Sebasticook Valley Hospital as 'The Best Small Hospital in Maine".

-Awarded Best Inpatient Meals in the nation by Avatar, Inc. as the result of surveys of 173 hospitals.
- SVH also received an award for Exceeding Patients Expectations (inpatients). Our customer satisfaction levels for both inpatient and emergency services continued to increase.
-SVH provided the impetus for submitting a proposal to the U.S. Department of Health and Human Services.

- A $562,124 grant was awarded to the Sebasticook Family Doctors to expand access to healthcare to those with low incomes or without insurance coverage, expand the number of providers, improve clinical information systems, and make renovations to the Hartland location. In addition to Hartland, the grant covers offices in Canaan, Detroit, Dexter, and Newport.

-Recruited a new general, trauma, and laparoscopic surgeon, a new primary care physician, and four specialty physicians (endocrinology, rheumatology, pulmonology and neurology).

-Received three year accreditation by the Joint Commission (JCAHO) of both the hospital and SVHCare at Home Agency with a primary score of 92. This is the first time in fourteen years that SVH has sought JCAHO accreditation, following a two-year concerted movement to improve the quality outcomes and organizational reputation.

-Increased grant funding for community health programs to $614,500.-Achieved a 5.4% operating margin against a 5% goal

-Began offering Breast Prosthetic Services in September 2003 and contacted to begin offering NuclearMedicine and Stereotactic Breast Biopsy.

-Opened a new medical practice in Dexter, Canaan, and Hartland.

-Lead the Medical staff through a process that has resulted in a unique and efficient PI and peer review process, consisting of three subcommittees of medical staff, i.e. Ambulatory, Inpatient, and qualityCoordinating Committee. Committee membership consisted of Management, an AdministrativeLiaison(s), and Specialty Physicians.

-Lead the Medical staff, Board, and Administration in the development of an Annual Strategic Planning process that develops clean goals and objectives.

-Completed the affiliation agreement and necessary documents to become affiliated with EasternMaine Medical Center.

BUSINESS EXPERIENCE:
CENTRAL MAINE MEDICAL CENTER, Lewiston, Maine7/1993 - 12/1999: Vice President, Clinical Services

3/1992 - 07/1993: Vice President, Administrative Services9/1989 -3/1992: Vice President, Support Services
1986- 9/1989: Director of Materials Management

-Analyzed the core business functions of our forty-five-member physician managed practice. Reduced loss by more than one million dollars through increased productivity, contracting, coding and cost reductions.

-Developed the most comprehensive breast care center program in the state of Maine. Involved in developing an advisory committee, community council and a multidisciplinary physician team for disease management.

-Developed outsourcing program for three regional hospital network, which covered the following: support services, plant engineering, environmental services, laundry and food services. 1bishad major cost savings for our regional network.

-Instrumental in repositioning our OR by increasing our share of the market in Orthopedics, Thoracic, andOphthalmic specialties.

-Developed two new businesses: a for-profit pharmacy and expanded outpatient services for the laboratory and radiology.

CURRIER FURNITURE, INC., CARIBOU, ME
1971-1986: President of family owned retail business. Responsible for planning, organizing, and controlling all aspects of business.
DOW CHEMICAL COMPANY, INDIANAPOLIS, IN

1968-1971: Manager -responsible for production planning and inventory control for pharmaceuticaloperations in Zionsville Plant. Coordinated the production of animal pharmaceuticals pending the sale ofthe product line to Johnson & Johnson. Received company recognition award for exemplary service.

COMMUNITY ACTIVITIES:

2003 -2006: Chair -EMHS Materials Standardization Task Force

2003–present: Board ofDirectors-Make-A-WishFoundation

2003 -2006: Board of Directors Associated Health Resources, Inc.

2003 –present: Board of Directors - Maine Hospital Association

2003 –present: Board of Directors - Workers Comp Trust Board

2003-2006: BoardofDirectorsandPresident-TheLifeFlightofMaineFoundation2003 -2004 Chairman of Board -Maine Network for Health

2001 -2006: Senior Vice President Eastern Maine Healthcare Systems1995: Chairman, Board of Trustees of Androscoggin County United Way1995-1998: Trustee, Hebron Academy and

Chairman of Finance Committee1995: Selected as member of Gamma Class of Leadership, Maine1999-2001: Chairman of Board of Hebron Academy

1994: Chairman, Androscoggin County United Way Campaign

1989-1999: Auburn/Lewiston United Way, Board of Directors

1993-1994: YWCA Capital Drive

1981-1986: Chairman, Finance & Personnel Committee, Cary Medical Center1986: Vice Chairman, Board of Directors, Cary Medical Center

Education

B.S., Bacteriology, University of Maine; M.B.A., University of Maine

About

Education

1966-1968 Masters in Business Administration University of Maine Orono, Me.

1962-1966 Bachelor of Science in Bacteriology University of Maine Orono, Me.

Research and Publications

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