Ave Maria University |
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Ave Maria
Latin American
Campus
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General Information
Student Billing Information
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Semester Statements
In addition to reflecting your student account charges and payments, the online billing statement will show and subtract the amount(s) covered by your approved Tuition Payment Plan, STEP Program deferment, and any authorized anticipated or finalized financial aid. Authorized anticipated aid can include Pell grants, Stafford loans, and tuition scholarships and grants. Students must have authorized anticipated aid in order to properly defer payment. Anticipated Aid Awards are entered on the student's account only after the financial aid award process has been completed by the student, the Office of Financial Aid, and the appropriate agencies (Lenders, DOE, State of Florida). Without authorized anticipated aid, students are expected to pay charges up front and wait for reimbursement when the aid, waiver or scholarship funds are actually received. Students should apply early for any financial aid they expect to use to pay their university charges.
Everyone Must Respond
Every student must respond to the statement by completing the printable Remittance Form. This detailed response is required in order to clear the student for each semester's enrollment. A timely, detailed response will ensure a smooth start-up at the beginning of each semester.
Everyone must complete and return the printable Remittance Form - even if the bill will be entirely covered by aid or scholarships. Failure to return the form by the CYB date will result in the cancellation of a student's class registration and dorm room reservation. Payment for any uncleared portion of your base fees must accompany the Remittance Form, or paid on-line by the CYB date.
The Monthly Statement
The purpose of the monthly statement is to communicate new activity on your account. You will receive your monthly statement electronically through IQWeb. You should monitor your electronic monthly statement to confirm credits from your checks, loans, and grants to ensure they have actually arrived at Ave Maria University and have been posted to your account. You should also monitor this statement for additional charges since the Student Financial Services Office acts as a clearinghouse for student charges that originate from other departments of the University, such as dorm damage charges or lost key fees. Additional charges should be paid at this time. The student should share this billing information with parents or guardians as appropriate.
Privacy Law
Under FERPA regulations, account information for any student, regardless of dependency, cannot be discussed with third parties without the written consent of the student. If you are a dependent student and wish to provide written consent to the Offices of Financial Aid and Student Financial Services to discuss your student account or financial aid with your parents or other relative, please complete an Authorization to Release Confidential Information and send or fax to either office. This applies as well to the spouse or other relative of independent students.
Student Bill and Methods of Payment
Ave Maria University can only accept funds in US dollars. Payment may be made by personal check (drawn on a US bank), cash, bank check US money orders, MasterCard, DISCOVER, VISA, or American Express. Please use our convenient secure merchant processor available by clicking Here.
Please allow 2-4 days for the payment to be credited on your student account. To avoid a late payment fee, payments should be received in the Cashier's Office by the payment due date.
In accordance with University policy, full payment of the total student bill must be made prior to the CYB day. Use the Remittance Form to explain and to document applicable deductions from the balance due. Please be sure that applicable deductions have not already been credited to your bill. All financial aid documentation and applications must be received by the University and be in process by the CYB date. Late documentation will preclude the disbursement of financial aid and will require payment in full to the University prior to enrollment.
Faculty and Staff tuition scholarships
Faculty and Staff tuition waivers need to be applied for each semester by the CYB date. Funds will not be disbursed until the academic add/drop period has ended. Failure to return a completed waiver by the due date will result in the cancellation of class registration.
Educational Benefits (Veteran or Social Security monthly payments)
Educational Benefits (Veteran or Social Security monthly payments) may be deducted from your student bill. Enclose a copy of your award letter that specifies the amount of monthly payments. Payments must be received monthly, or the deducted amount will immediately become due.
Tuition Payment Plan
The semester portion may be deferred only if your payment plan application and promissory note have been received, and you are current with your payments.
Other special circumstances should be brought to the Student Accounts Manager's (Bursar) attention immediately for review and consideration. Your account must be settled by the CYB due date. Plan now to meet that deadline!
Work Study
Federal College Work Study is NOT automatically applied to your student account as a direct credit. Students who wish to apply their earnings to their student bill should contact the Student Financial Services Office. Students who do not apply their earnings towards their account will receive a payroll check for hours worked. Students who accept their Work Study awards are directed to http://www.collegecentral.com/avemaria/ to apply for available jobs. Students who have questions regarding Federal Work Study can contact the Office of Financial Aid and Scholarships for additional information. Direct Deposit of work study checks is available and encouraged.
STEP Program
Information Coming Soon
Student's Billing Rights
Any student that believes their statement is incorrect or needs more information about their charges should immediately contact:
Student Financial Services
Ave Maria University
5050 Ave Maria Boulevard
Ave Maria, Florida, 34142-9505
Phone: 239.280.2593
The student must contact the university in writing within 10 days of the charges in question. In the letter, the student must provide the following information:
- Student name and account number;
- Dollar amount of suspected error; and
- Description of the error or an explanation of why the student believes there is an error. If the student needs more information, describe the item about which the student is unsure.
Within 10 days, the university will either correct the error or provide an explanation as to why the bill is believed to be correct.
After the university receives the student's letter, it may not attempt to collect the amount in question or report the student as delinquent. However, the university may continue to bill the student for the amount in question. The student is not obligated to pay the parts of the bill in question, but is responsible for the remainder of the balance, if any.
If the university finds an error was made, the student will not have to pay the amount or any finance charge related to the amount in question. If the university finds no mistake, the student is then immediately responsible for the amount, and may be responsible for any applicable finance charges. In either case, the university will send out a new statement which reflects the amount the student owes.
If the university's explanation does not satisfy the student, the student must inform the university within 10 days that he or she still refuses to pay the bill in question. The university will then note the account as in dispute with any third party involved in the collection of the account. The university will further tell the student the name of anyone to whom it reports nonpayment information. The university is further obligated to report to all parties when the matter has been resolved.