The Technical Services Assistant provides administrative support for the IT department. Tasks include but are not limited to: facilitating the daily operations of the Duplication Center, processing invoices and purchase requests, maintaining and organizing the department’s inventory, and providing front-line customer support over the phone and in person.
Applicants should be comfortable using a Windows OS computer and competent with Microsoft’s Office suite; experience with Adobe Acrobat is also preferred. Strong customer service skills are essential.
Essential Duties and Responsibilities
- Operates and maintains printers, an electric paper cutter, and an electric folder in the Duplication Center in order to complete customized printing requests for staff and faculty.
- Provides front-line customer support to the IT department’s clients over the phone and in person.
- Maintains and organizes the IT department’s inventory.
- Processes invoices, purchase requests, and other items related to the IT department’s finances.
Interested applicants should send their resume, cover letter, and 3 references to AMUITJobs@avemaria.edu