In compliance with directives set down by the University Council, regarding registration and the collection of tuition and fees, Ave Maria University has implemented the following policy for registration and bill payment. Registration for classes at Ave Maria University indicates acceptance of this tuition payment policy.

When a student is registered for classes, he/she will receive an IQWeb ID and password which will enable him/her to access information regarding registration, charges and financial aid. We are initiate a paperless environment beginning in the Fall 2008 semester, and no paper statements will be mailed out.

A student's bill must be settled by the close of business on the day designated as "clear your bill day". REGISTRATION IS NOT COMPLETE UNTIL THE BILL IS SETTLED WITH THE BURSAR'S OFFICE.

Payment of tuition, room, board and fees is due prior to the beginning of each semester in order for the student's registration process to be completed prior to the start of classes. Account statement information is provided via Self Service in advance of each semester to give families time to finalize payment arrangements for the net balance due (charges less finalized financial aid, private/alternative loans, and outside scholarships).

Students must complete an application and file for all available financial aid, including private/alternative loans, well before the CYB (clear your bill) day in order to receive final awards of financial aid in time for consideration and use in making payment arrangements.

Tentative financial aid, or awards or loans in process at the start of a semester cannot be used in determining the net balance due on a student's account. The actual unpaid balance on the account must be paid prior to the clear your bill date. In determining the net balance due, allowance is made for finalized and awarded financial aid, namely scholarships, grants and any loans actually finalized and/or received or endorsed to the university prior to the CYB date.

Students should take note that they are responsible for knowing that they are registered for classes and for what classes they are registered, for paying their billing statements in a timely fashion, and for understanding and following the correct procedures to withdraw from classes. If a student does not receive a bill after registering, it is the student's responsibility to contact the Bursar for a billing statement and to pay the full balance due.

The online billing statement will show and subtract any authorized anticipated aid in the calculation of the amount due. This includes Pell grants, Stafford loans, and tuition scholarships and grants. Students must have authorized anticipated aid in order to properly defer payment. Anticipated Aid Awards are entered on the student's account only after the financial aid award process has been completed by the student, the Office of Financial Aid, and the appropriate agencies (Lenders, DOE, State of Florida).  Without authorized anticipated aid, students are expected to pay charges up front and wait for reimbursement when the aid, waiver or scholarship funds are actually received. Students should apply early for any financial aid they expect to use to pay their university bill. 

Once you have registered for classes and received your login ID and password, the process is as follows:

On your browser, enter http://myamu.insideavemaria.org/  This will take you to a screen where you select "Student Access" from the list on the left side.

The next screen enables you to enter your IQWeb ID and password, which then takes you into your personal information.  On the left side of the next screen is a list of items which you may access:

If you wish to see your charges for the semester, you should select "Account Information", and you will then see this screen, where you need to select the term for which you wish to see the information. 

On this screen you will see the charges for the semester, plus any credits which have applied; these credits will include institutional and Federal aid which has disbursed to your account.  If there is financial aid not on your account which you think should be, perhaps you have outstanding documents that are affecting the disbursement of your aid. You may check this by going back to the original screen and, this time, select the item "Financial Aid" from the list on the left side.

At this point, you will see the screen below, which requires that you enter another login ID and password, which have been provided to you by the Office of Financial Aid.

Once you have successfully logged onto the Financial Aid web portal, you should be able to obtain answers to any of your questions pertaining to your financial aid award.

Once you know your charges, and your financial aid is all in place, any remaining balance is your responsibility and is due by August 11, two weeks before the start of class for the fall semester.

If necessary, you may utilize our Monthly Payment Plan (MPP) administered by Advanced Education Services, Inc. (AES) to pay the balance for which you are responsible; if you are late in applying for financial aid and your aid has therefore, not been awarded and accepted, you may also use the MPP to make monthly payments while you wait for finalization of your financial aid.  There are fees which apply to the use of the MPP. If you are using it for the entire academic year (10 payments if set up early enough) the fee is 5% of the amount being budgeted; the fee applicable to the one-semester plan is 3% of the amount budgeted.  You may contact Advanced Education Services by phone at 1-800-551-2773, or you may access their website by clicking here. 

Students whose financial aid processing remains incomplete through no fault of their own may register and begin classes, with approval of the Financial Aid Office, but are held individually responsible for full payment within 30 days regardless of financial aid status. The University exercises its right to withhold services and academic certifications from a student whose account is overdue.

Students who fail to pay or make satisfactory arrangements will not be allowed into their dorm rooms and classes, or receive any other services from the university.  Students with an outstanding balance on their account are not eligible to register at the university or participate in room selection. No student may receive a degree, certificate of completion, grade report or transcript until all charges due to the university or any of its related divisions are paid in full.  Delinquent accounts may be transferred to private collection agencies and/or the Florida State Attorney General's Office for collection, and are subject to additional interest and/or collection charges.

Delinquent Monthly Payment Plan Accounts

Payment plan participants are required to make consecutive monthly payments as scheduled. Accounts with two consecutive missed payments or two returned checks will be removed from the payment plan. When this occurs, the entire balance becomes due immediately.

Payment Options

Mail Payments

Checks or money orders can be mailed to Ave Maria University.  Please note that any payments made by personal check may be held for up to 14 business days before officially clearing the account of any holds or debts.  To ensure accuracy in posting the payment to the appropriate account, the student should be sure to enclose the payment coupon portion of the statement and the student's name and ID number should be included on the check. The check must be made payable to Ave Maria University. All checks or money orders should be sent to:

Office of the Cashier
Student Union, Second Floor
Ave Maria University
5050 Ave Maria Boulevard
Ave Maria, Florida, 34142-9505

Check, credit card and cash payments may be made at the Office of the Cashier.

Monday - Friday, 9:00 a.m. - 5 p.m.
Phone: 239.280.2562

Payment Plan

The Ave Maria University Monthly Payment Plan (MPP) administered by Advanced Education Services, Inc. (AES) offers both Annual and Term payment plan options. To ensure an account is properly credited once a payment plan is established with AES, payments must be made payable to Ave Maria University and sent directly to Advanced Education Services, Inc. The Office of the Bursar cannot accept payments for students enrolled in a payment plan.

The Office of Financial Aid can assist students and families with information related to need-based grants, loans, and scholarships.

Office of Financial Aid

Student Union, Second Floor
Monday - Friday, 8:30 a.m. - 5 p.m.
Phone: 239.280.1669
Fax: 239.280.2566

Returned Check Fees

A returned check fee of $40 will be assessed for dishonored payments, including electronic payments, checks or credit cards.

Student's Billing Rights

If a student believes a bill is incorrect or needs more information about a bill, the student should contact:

Office of the Bursar
Student Union, Second Floor
Ave Maria University
5050 Ave Maria Boulevard
Ave Maria, Florida, 34142-9505
Phone: 239.280.2593

The student must contact the university in writing within 30 days of the charges in question. In the letter, the student must provide the following information:

• Student name and account number;
• Dollar amount of suspected error; and
• Description of the error or an explanation of why the student believes there is an error. If the student needs more information, describe the item about which the student is unsure.

Within 30 days, the university will either correct the error or provide an explanation as to why the bill is believed to be correct.

After the university receives the student's letter, it may not attempt to collect the amount in question or report the student as delinquent. However, the university may continue to bill the student for the amount in question, including finance charges. The student is not obligated to pay the parts of the bill in question, but is responsible for the remainder of the balance, if any.

If the university finds an error was made, the student will not have to pay the amount or any finance charge related to the amount in question. If the university finds no mistake, the student is then immediately responsible for the amount, and may be responsible for any applicable finance charges. In either case, the university will send out a new statement which reflects the amount the student owes.

If the university's explanation does not satisfy the student, the student must inform the university within 10 days that he or she still refuses to pay the bill in question. The university will then note the account as in dispute with any third party involved in the collection of the account. The university will further tell the student the name of anyone to whom it reports nonpayment information. The university is further obligated to report to all parties when the matter has been resolved.